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  流程重组的手册和工具PDF            【字体:
流程重组的手册和工具PDF
作者:佚名  文章来源:无忧办公网   
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About the TQLO The mission of the Department of the Navy (DON) Total Quality Leadership Office (TQLO), is to assist the DON leaders in their quality-focused improvement efforts. The TQLO also provides technical advice to organizations inside and outside government. The TQLO has responsibilities in six key areas: Information and Communication The TQLO educates the DON about TQL policies and initiatives through the TQLeader and through articles and presentations at conferences. It has developed an electronic bulletin board and an Internet site to facilitate communication. Assessment Systems are needed to assess and enhance TQL implementation in the DON. The TQLO designs and develops feedback mechanisms in support of mission accomplishment. It also develops new approaches to improving organizational effectiveness.
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